This garden lounge set is an excellent choice for relaxing and enjoying the weather, taking a nap, or chatting with your family or friends. The garden lounge set is made of solid pinewood, making it sturdy and stable. You can combine it with other modular segments to create your own personal garden lounge set configurations! Note: In order to extend the life of your outdoor furniture, we recommend you to clean it regularly and do not leave it outdoors without protection unnecessarily.Clean: Use a mild soap solutionStoring: If possible, store in a cool, dry place indoors. If the product is stored outdoors, protect it with a waterproof cover. Wipe and dry the excess water or snow from flat surfaces after a rain or snowfall. Allow sufficient air circulation to avoid moisture-related damage.
Gardeningtoolsonline generally offers a 12-month warranty on all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind. Electronics products come with a 3-month warranty. Please refer to the product listing for the warranty period.
You are required to notify Gardeningtoolsonline within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
To make a claim, you must provide us with a copy of your tax invoice or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.
Refund generally takes up to 2 working days to process, and will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.